I received a call from Colorado Unemployment 8/15/20 9:55am saying my backdate was approved and I would see my retroactive payment in my account by the end of the week 8/16/20-8/22/20. Surprisingly a lot of readers have said emailing your state unemployment department or agency has worked more effectively than trying to get a live agent. : More states finally paying the extra federal unemployment aid. Call the claims hotline at (800)318-6022 After the dude says press 1 for English, press 1. An agent? That month. added a new call-back form to its website Thursday, allowing people to request a call from the state's unemployment division within one to two business days. The state paid $86 million in regular unemployment benefits alone last week. If you need questions answered on an existing claim, CDLE has added a chatbot feature on its website to help users better navigate its unemployment FAQ page. There was an ever brief pause, then ... "We are experiencing very high call volume. It may also be a good idea to ask an employee there when the supervisor will be in next so you can wait or call back at a better time. I held my breath — my entire morning leading to this moment. 3 weeks ago. That started being paid to Colorado's unemployed and furloughed May 20, but you won't see it unless you have been deemed eligible through the state's unemployment insurance division and are receiving state benefits. Colorado Introduces New ‘Callback’ Option For Frustrated Unemployment Callers, Call to Mind Presents: Life’s Not On Hold — Teens Navigate Missed Milestones, News That Matters, Delivered To Your Inbox. Denver Metro: 303-318-9100 or Toll Free: 1-800-480-8299 Audits: 303-318-9100 cdle_employer_services@state.co.us Can you refuse to go back to work and still claim unemployment benefits? Accessibility Help. The bad news? An unemployment pin number is integral in the claim process, especially when it comes to requesting benefit payments. Fitzgerald said his division is over that initial surge. Calls to the state's unemployment call center are 10-30 times higher than pre-coronavirus. Call Center Hours: Monday, Wednesday, and Friday: 8:30am - 4:30pm The Colorado Department of Labor and Employment said it has paid out more than 75% of all unemployment claims filed since March 15. 3 Answers. It will take several more weeks to determine whether unemployment claims have peaked, according to state officials. Staffing at its call centers, including its main center and its new Pandemic Unemployment Assistance (PUA), has nearly tripled, according to Unemployment Insurance Division Chief Jeff Fitzgerald. DENVER (KDVR) — Colorado’s online unemployment benefit system will be shut down for several days starting Tuesday evening. If you don't hear from them in a day or two, call the unemployment office again. After battling busy signals all morning, I finally heard those nine beautiful words: "Stay on the line and an agent will assist you.". If you still haven't received a pin, you can request one by filling out this form. 1.) Here's what I found. If you received a U.S. Bank Reliacard for Colorado unemployment benefits but did not file a claim, contact U.S. Bank immediately at 1-855-279-1678. "I would still say claims are very hard," said CDLE economist Ryan Gedney. OK, none of that applies to me. thechronicle-news.com | 11d (The Center Square) – Colorado had a significant increase in new unemployment claim filings last week compared to the week prior, an increase the Colorado Department of Labor and Employment (CDLE) attributed in part to fraud. For help with PUA claims, call 303-536-5615. Could it be? Anonymous. While questions on unemployment claims must go through the state's unemployment insurance division, the Larimer County Economic and Workforce Development department is also here to help. ", The automated message finished with one final plug for the Colorado Department of Labor and Employment's website, then a curt and robotic "thank you.". Either way, I felt helpless. you can request one by filling out this form. DENVER (AP) A fraud detection program included in upgraded Colorado Department of Labor and Employment software has flagged thousands of unemployment benefits requests as suspicious. I heard tales of crashing websites of missed payments and of just general confusion. Step 2 Colorado provides online application systems to file for your EBT card. The overall number of new, regular claims spiked early in April with more than 100,000 in a single week, and it's trended downward since then, but the volume remains far above previous records. 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